Frequently Asked Questions
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Q&A
About Renthia
- What is Renthia?
- Renthia is a subleasing company that rents out houses/ apartments and shared rooms on the secondary market. Renthia makes the process safe and will work with full service from the time your ad is on our homepage for free, until the tenant is moving out again. If you want to read more in detail how we work, please follow the link: How it works
- Does Renthia work with first hand apartments?
- No, Renthia can not offer first hand apartments.
- How do I post my ad on Renthia´s homepage?
- You post your ad simple and free of charge on Renthia´s homepage by click on Rent out free of charge Follow and fill in the simple steps and create an account to finish your ad.
- I posted my ad but I can not find it online?
- Before your ad appears online, Renthia will approve your ad. Renthia will work to get your ad online as fast as possible. If your ad not is complete, we will contact you and help you with the last part.
- Does Renthia rent out to private persons and companies?
- Renthia will always work for the best solution for our properties. Renthia rent out to both private persons and companies. Renthia will always listen to our customer’s requirements and will work to get them fulfilled.
My account
- Why do I need an account?
- You must create an account to get your ad online on Rentia´s homepage. In your account you will find information about your property, documents you need to fill in and you can follow your process step by step in an easy way. You can also change information in your ad, take you ad away etc.
- Update my profile
- How do I change password?
- How do I delete my ad and account?
Payment
- How much does Renthia charge me when I am renting / renting out my property?
- It is free of charge to rent out your property through Renthia. For tenants, Renthia will charge 10 % of the price. This cost covers all service, insurance questions and secure. Are you interested to read more about how Renthia works, please follow the link How it works – link
- How do I pay my monthly fee?
- As a tenant you will recive an invoice by e-mail every month from Renthia. The payment is made in advance and shell be paid no later than the 26:th each month.
- Is it possible to pay the monthly fee from an international bank?
- Renthia is taking care of international payments. If you want to pay your monthly fee from an international bank, please contact [email protected] for more information.
- When do I receive my money from Renthia?
- As a landlord, you will be guaranteed your payments every month during the whole rental period. Renthia will send your money the 29th each month and you will receive your money within some days.
- How much does Renthia take in deposit?
- Renthia takes 2 months deposit from all our tenants. The deposit is used to cover any damages occurred during the rental period.
- When do I get my deposit back?
- As a tenant you will get your deposit back as soon as the end inspection of the rental object has been made. At the end inspection you will compare the inventory list and inspection list that was recorded when you were moving in. Any damages, caused by the tenant or tenant’s friend, will be restored and deducted from the deposit.
Contract / Inventory list / Inspection list
- Who complies the contract?
- As a landlord, you will find the contract and information in “My account”. Please fill in your personal details by your own. Renthia will finish the contract and send it for digital signing.
- Which parties should sign the contract?
- All 3 parties must sign the contract; landlord, tenant and Renthia AB. The contract will be signed trough digital signing.
- Is it possible to change the content in the contract?
- All 3 parties must sign the contract; landlord, tenant and Renthia AB. The contract will be signed trough digital signing.
- My landlord / tenant wants to change the moving in day.
- t is possible to change the moving in day, but only if both landlord and tenant have agreed. Renthia only handles payments from the 15th or last day of each month. Renthia will not taking care of payments for few days but can help you with a supplementary agreement.
- How do I sign the contract?
- The contract will be sent to you by e-mail for digital signing.
- Why do I need an inventory list?
- As a landlord, you will find the inventory list under “My account”. On the list Renthia recommends you fill in all the furniture and valuable things you have in your property while you are renting it out. The list will be compared when your tenant is moving out and must be signed by all 3 parties; landlord, tenant and Renthia - trough digital signing.
- Why do I need an inspection list?
- As a landlord, you will find the inspection list under “My Account”. On the list Renthia recommends you to fill in any damages you have in the property before your tenant is moving in. Common damaged is on the floor, walls, ceiling, tile etc. The documents will be compared when your tenant is moving out and must be signed by all 3 partied: landlord, tenant and Renthia – trough digital signing.
Landlord
- How much does Renthia charge me when I am renting / renting out my property?
- It is free of charge to rent out your property through Renthia. For tenants, Renthia will charge 10 % of the price. This cost covers all service, insurance questions and secure. Are you interested to read more about how Renthia works, please follow the link How it works
- What will happen after my ad is online?
- After Renthia has approved your ad and believes that the rental price is reasonable, we will start work to find a potential and long-tem tenant for your property. On of our talented assistants will contact you when we have potential tenants to organize a showing of your house.
- How long does it take for Renthia to find a potential tenant?
- The time to find a potential tenant differ a lot. From the time we receive your ad on our webpage, we will work hard to find a tenant for you within 1-2 weeks. The more reasonable the price is, the faster it takes.
- Can I decide, together with Renthia, which tenant I want?
- Renthia always work hard to find the tenant you want. If you would like to chose and call the references together with us, you are always welcome!
- The contract is signed, what it the next step?
- When the contract is signed, it is time to set up a day and time with the tenant to give the keys and go trough the inspection- and inventory list that you will find under “My Account”. The documents will be signed by each part; landlord, tenant and Renthia. After this has been made, Renthia will start to pay your monthly income each month.
- What is my notice period?
- As a landlord, you have 3 calendar months in notice and this can not be changed. E.g.) You give us a notice the 13th of June, you can move back the 30th of September.
- What is best? Rent out with or without furniture?
- 90% of Renthia´s landlords are renting out with furniture. There is nothing wrong or right, our recommendation is to do what´s easies for you. Villas with long term contracts tend to like to be rented unfurnished and apartments furnished.
- What will I do with all me personal invoices during the rental period?
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Renthias recommendation is that your rental price is including all extra costs and you, as a landlord, will take care of all invoices during the rental period.
Renthia is not taking responsibility for your invoices during the rental period. - What will happen with the deposit from my tenant?
- All tenants that is coming from Renthia have to pay 2 months deposit. The money is kept by Renthia until the tenant moves out again. For any damages incurred during the rental period, the landlord will be replaced from the deposit.
- Do I still need my home insurance?
- As an owner of your property, you must have a home insurance. It is very important that you have an insurance that covers both the property and your personal belongings. If you would like to have help and further recommendations, please ask your home insurance company.
- Do I need to pay TAX of my rental income?
- I have found a tenant, private or from another company. Can I still use Renthia´s help and service?
- Renthia offers full-service for everybody. If you already have a tenant, but want Renthia to help you with the rest, we would be very happy to offer you our help and service.
- What price should I take?
- During your registration of your property, Renthia will give you a recommended price. The price is based on similar rental objects in your area and we will always prefer a safe and long-lasting relations with our tenants than go for the maximum rental price of your property. The lower the price is, the more tenants we can chose between and the better tenant we will find.